If you are not satisfied with your purchase, we will exchange or refund moccasins and other moccasin products within 30 days provided that the leather footwear is new and does not show wear.  The 30-day return/exchange policy does not apply to Christmas gift orders, which may be exchanged or returned through January.

Our moccasin footwear is guaranteed against defects in workmanship.  No returns or refunds on custom items. (Please reference "Custom Footwear.") There will be a 10% restocking charge on all returns but not on exchanges.

Defective merchandise will be either replaced or repaired at our discretion. An explanation of the nature of the defect must be included with the returned merchandise. This guarantee covers obvious manufacturing defects, not wear-related issues.

NOTICE: Unless otherwise authorized, the customer is responsible for the cost of shipping exchanged or refunded merchandise back to our fulfillment center. We will cover shipping costs of exchange pairs back to the customer.

Our Mailing Address:

Footwear By Footskins
110 E. Main St.,  P.O. Box 146, 
Spring Grove, MN  55974 USA

Phone us:

Call Footwear By Footskins  in the U.S. or Canada
1-507-498-3707 or 1-888-720-3131
Hours: Monday-Friday: 8:00am-5:00pm Central Time.

Fax: 1-507-498-3707

NO REFUNDS ARE GIVEN ON CUSTOM ORDERS:

Every effort is made to completely satisfy the customer with the final product.