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If you are not satisfied with your purchase, we will exchange or refund moccasins and other moccasin products
within 30 days provided that the leather footwear is new and does not
show wear. The 30-day return/exchange policy does not apply to Christmas gift orders, which may be exchanged or returned through January.
Our moccasin footwear is guaranteed against
defects in workmanship. No returns or refunds on custom
items. (Please reference "Custom Footwear.") There will be a 10%
restocking charge on all returns but not on exchanges.
Defective merchandise
will be either replaced or repaired at our discretion. An explanation of the
nature of the defect must be included with the returned merchandise. This guarantee covers obvious manufacturing defects, not wear-related issues.
NOTICE: Unless otherwise authorized, the customer is
responsible for the cost of shipping exchanged or refunded merchandise back to our
fulfillment center. We will cover shipping costs of exchange pairs back to the customer.
Our Mailing Address:
Footwear By Footskins
110 E. Main St., P.O. Box 146,
Spring Grove, MN
55974 USA
Phone
us:
Call Footwear By Footskins in the U.S. or Canada
1-507-498-3707 or 1-888-720-3131
Hours: Monday-Friday: 8:00am-5:00pm Central Time.
Fax: 1-507-498-3707
NO REFUNDS ARE GIVEN ON CUSTOM ORDERS:
Every effort is made to completely satisfy the customer with the final product.
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